Reporting to the Vice President for Human Resources, the Senior Director of Human Resources Operations will direct and coordinate Human Resources operations activities with a focus on ensuring that processes are effective and efficient.
The Senior Director will assist in the delivery of a comprehensive program of human resource services to faculty and staff, including systems and reporting, recruitment, position classification, compensation, benefits, training and development, performance appraisals and employee relations. This position will directly manage several Human Resources staff.
The Senior Director will serve as the functional lead for the implementation of the Workday Human Capital Management (HCM) System at Stevens, and assume responsibility for the successful ongoing management of the System.
The Senior Director is required to:
- Promote collaboration within the Office of Human Resources and with other academic and administrative offices and departments to ensure a strong focus on customer service and continuous quality improvement;
- Provide leadership to ensure compliance with both internal policies and the full range of external legal and regulatory requirements applicable to Human Resources;
- Coach, train and develop employees to assure professional growth and development;
- Conduct annual performance reviews with direct reports;
- Prioritize projects and activities and appropriately delegate and allocate work among staff members;
- Develop, maintain, and continuously improve policies, processes, systems and technology, including metrics and reporting, to drive the effectiveness and operational efficiency of Human Resources activities;
- Collaborate with other offices and departments including Finance, Payroll, and Information Technology to ensure consistent application of policies, processing and solutions across the University and to streamline human resources processes and transactions;
- Perform a major role in the benchmarking and analysis of the competitiveness of benefits programs, compensation and Human Resources policies and operations in comparison to peer universities and other organizations;
- Advise faculty and staff regarding Human Resources policies and operations;
- Participate in employee relations activities as assigned;
- Serve on committees and assist other functions as needed; and
- Perform other responsibilities as assigned.
- A Master’s degree in an appropriate field is required.
- Minimum of eight years of progressively responsible experience in all aspects of human resources operations including recruitment, compensation, benefits and employee relations is required. At least three years of demonstrated management experience is required. Previous professional experience in a higher education environment is preferred.
- Experience with enterprise Human Resources/HCM systems is necessary; experience with Workday HCM/Payroll system is a plus.
- Excellent analytical and problem-solving skills with a focus on continuous improvement is expected.
- Effective planning and priority setting skills are essential, including the ability to manage several complex projects simultaneously while working under deadlines.
- Prior supervisory experience is required.
- Demonstrated ability to succeed in a fast-paced and dynamic environment and a commitment to quality and success are expected.
- Excellent collaboration, communication, and presentation skills are required.
- A focus on excellent customer service, including a user-centric service ethic, is necessary.
- A demonstrated commitment to sound human resources goals and practices is required.
- SPHR or PHR certification is a plus.
Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against applicants or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status.
Stevens is building a diverse faculty, staff and student body and strongly encourages applications from female and minority candidates as well as veterans and individuals with disabilities. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes.